Marketing Automation Lead (F/M)

Date de publication :  12/09/2021
Type de contrat : CDI
Département : E-commerce / Digital
Référence : OXVK043

Contexte du recrutement

A family-run business created in 1966, Manutan is Europe's leading B2B e-commerce company and specialises in the distribution of equipment and supplies for enterprises and local authorities.

Its vast range of carefully selected products and services is one of the largest offerings in Europe. This enables the company to meet all of its client's needs and help them reduce their indirect purchase costs.

With 26 subsidiaries established in 17 countries in Europe, the Group has more than 2,100 employees and a turnover of 780 million euros in 2019/2020. Manutan France and Ironmongery Direct were awarded Best Workplaces by Great Place to Work in 2020.

The Marketing Automation Lead is responsible for defining, organizing and leading the project related to the Marketing Automation Strategy. He/She will ensure coordination with CRM Dynamics in order to optimize use of the tools and better serve marketing and business objectives. 

The Marketing Automation Lead will work directly with the Customer Lifecyle manager, the Lead Management lead, the Tool & Deployment lead and will train local Customer Relationship Marketing Managers on Selligent so that they can plug local campaigns if necessary and implement triggers for the group. 

At the Central Level you will 

  • Define, organize and drive a project, in the respect of the Business needs. 

  • Define needs with key users, write functional specifications. 
  • Organize the project with stakeholders 
  • Make the global planning 
  • Chose the technical solution with IT Project Manager 
  • Provide ad hoc configurations for automation based on local requirements. 
  • Integrate trigger workflows into Selligent  
  • Improve automated campaigns through A/B testing 
  • Act as a bridge with IT teams for the evolution of tools on marketing automation 
  • Ensure coordination with CRM project manager 
  • Improve Lead Management process 
  • Define and track KPIs 

At the Locale Level you will :

  • Train the local Customer Relationship Marketing on Selligent and notably how to implement local campaigns 

This list is not exhaustive, there are many great projects at Manutan to develop and we count on you to contribute to them !

About You

You have acquired between 5 and 10 years of professional experience ideally in  a similar position and within an international environment. B2B retail environment experience will also be a plus. You are recognized for your rigor and flawless organization. 

You are curious, proactive and know how to show rigor in the missions that are entrusted to you on a daily basis. You are sensitive to meeting deadlines and have a great sense of organization.

You like to do things seriously without taking yourself too seriously, you are committed, simple, benevolent and have a sense of customer service.

You have an experience with Marketing Automation and management project. You have also a strong experience in Selligent.

If you want to try your hand at adventure, take up exciting and rewarding challenges and show your added value, then don't hesitate! Come and join us! Joining Manutan means joining a group with strong social and human values. It also means joining a committed company that will allow you to reveal your talent!

Language(s)

French and English Fluent

Location 

Gonesse 

Only one position is open. This position is published simultaneously in French and English. Please send us your CV and cover letter in English. Otherwise applications will not be considered.