Facilities Management has changed significantly over the last few years, both in substance and in form. Little by little, it has evolved from a background role with hazy boundaries, to one with a strategic dimension, assisting with many of the company's key challenges such as wellbeing at work, appeal in the job market and sustainable development.
Find out more about every aspect of the Facilities Manager role:
The main objective for a Facilities Manager, also known as an operations manager, is to co-ordinate activities to ensure that the company runs smoothly.
Responsible for employee comfort and wellbeing, Facilities Managers have five main objectives:
- Managing facilities: organising their team's work and giving them training.
- Running the site and its equipment: ensuring that general upkeep and maintenance is carried out, suggesting facilities improvement works and keeping track of costs and budget.
- Enforcing regulations: advising management about preventive actions and enforcing environmental, health and safety legislation.
- Managing providers: introducing service specifications, managing tenders and monitoring contracts etc.
- Providing employee services: researching employee needs in relation to their working environment, improving work spaces or even raising awareness about eco-friendly practices.
Above all, Facilities Managers must have excellent interpersonal skills as they are constantly in contact with suppliers, service providers and sub-contractors, as well as other company departments. They must also be versatile, reactive, flexible and thorough.
In addition, they must have certain technical skills such as being able to negotiate with various stakeholders, as well as having a sound knowledge of building upkeep and maintenance, safety and even environmental regulations, just to name a few.
On average, the gross annual salary for a Facilities Manager is €45,000. At the start of their career, Facilities Managers can expect to earn a gross salary of €30,000 to €40,000 a year. However, senior managers can earn in excess of €60,000 per year.
The salary will depend in particular on the size and number of sites that they manage, how many people they supervise and varying levels of subcontracting.
A few years of experience in this or a similar area (such as procurement or assistant management) is generally needed to become a Facilities Manager.
Several training routes are available to enter this role:
- Master's degree from a business school, specialising in procurement or facilities management.
- Foundation degree in buildings management.
- Engineering or architectural schools.
Alternatively, people may move into Facilities Management via multi-site manager, service buyer or property director roles.