SynerTrade, a leading global provider of e-procurement solutions, has carried out a survey into the digitisation of companies' procurement processes in Europe. SynerTrade interviewed 287 CPOs between November 2016 and January 2017 to gain an insight into the situation. What are the lessons learned? Procurement departments now play two roles: deliver strategic advice and reduce costs. In addition, although most respondents equate digitised procurement with opportunities, nearly half of CPOs have not yet implemented a procurement information system.