Group Offer Project Manager / Business Process owner H/F

Contexte du recrutement

You would like to join a passionate team that optimises logistics flows within an international Group? To build a product offering in collaboration with our 3,000 partner suppliers and contribute to the development of the Manutan brand? More than 700,000 references, 240,000 m2 of storage space in Europe, 12 logistics platforms: this is the playground of our supply, transport and purchasing teams, driven by a strong commitment to CSR.

A family-owned group founded in 1966, Manutan specialises in B-to-B e-commerce via the distribution of equipment and supplies to businesses and local authorities. We take care of our 2,200 employees in a challenging environment, who are true ambassadors in 27 subsidiaries in 17 European countries.

Curious, attentive and friendly, we have been named Best Workplaces 2022 by Great Place to Work, which rewards companies where it is good to work. We place sincerity and responsibility at the heart of all our actions to work for the progress of all. You and us, we are working for a better world.

As part of the massive development of our offer, a strategic axis at Manutan, we are creating a position of Business Process Owner Group within the Offer Extension Department, attached to the Offer and Supply Operations Department at Manutan's international headquarters. Our objective is to drastically expand the product offering at our European sites to meet customer needs, while ensuring optimal content quality and on-time delivery.

As part of the Group Extension Offer, you will be in charge of formalising, implementing and/or improving business processes, deploying artificial intelligence and automation projects, monitoring their performance in order to eliminate non-value added tasks and finding efficiency levers in our organisation.

You will report to the Head of Group Offer Extension

YOUR MISSIONS

EFFICIENCY: OPTIMISATION AND DESIGN PROCESS

• Evaluate treatment priorities in relation to the needs/pains for offer extension and other stakeholders.
• Establish a roadmap and coordinate owners.
• Describe and optimise existing processes and design the necessary new processes in collaboration with other relevant departments.
• Engage stakeholders to ensure process deployment

EFFICIENCY: AUTOMATE NON-VALUE ADDED TASKS

As the user's application liaison, you will contribute to the implementation of projects and their follow-up.

• Gathering needs, identifying expectations from users and business stakeholders by organising workshops with the various teams involved.
• Ensure the interface between the business teams and the project teams
• Contribute to functional acceptance tests and validate deliveries
• Implement and monitor the deployment of tools
• Communicating about the changes made, formalising the documentation and training materials.
• Reporting on tool development needs and monitoring progress

BI/DATA OF KEY BUSINESS USERS

• Optimising existing reports to track key KPI's (with BI)
• Creation of new reports
• Supporting teams in the use/analysis of AI and big data
• Visual management

Qualités et compétences requises

Key Competencies

• Ability to lead cross-functional and complex projects

• Leadership
• Organisation, Providing a methodology
• Change management and proactivity
• Spirit of continuous improvement
• Analytical and entrepreneurial skills
• Good knowledge of the project management profession and existing processes
• Ability to integrate and lead a cross-functional team and to collaborate with internal and external stakeholders

Language(s)

English and French Fluent

Location 

Gonesse - This position requires you to be available for regular travel within the group.

Only one position is open. This position is published simultaneously in French and English. Please send us your CV and cover letter in English. Otherwise applications will not be considered.