Marketing Delivery Manager H/F

Date de publication : 14/08/2020
Type de contrat : CDI
Département : Marketing clients
Référence : WKPR780

Contexte du recrutement

Within Manutan International, the Marketing Delivery Manager is responsible for the operational delivery of the Marketing Brand & Planning strategy and best-in-class execution of all programs across the group.

He/she will be in charge of the management of the team working on:

a) technical implementation of digital campaigns;

b) deployment of marketing processes & tools to track and manage communications;

c) management of the production of campaigns (print, translation, graphic design, images) 

Main Responsibilities 

  • Define the processes to execute all elements of the marketing plan, taking inputs from all design teams : Customer experience, eCommerce, Branding, Content, Media, Trade Marketing. Ensure alignment of Siscos via Marketing Directors and other key stakeholders.
  • Define KPIs and processes to report, control, correct
  • Identify areas for rationalization of process, ensuring efficiency improvements in marketing activities. Propose action plans and drive execution
  • Establish and identify timelines, priorities and deliverables to ensure goals are met to stakeholders
  • Maintain quality service by establishing and enforcing standards, training representatives and evaluating outcomes
  • Forecast and identify areas enhancing customer-centric value plus improve marketing-return-on-investment for entire business
  • Assist routine implementation of marketing activities plus campaigns throughout multiple channels and institutions via organization marketing management system
  • Keeps management informed by preparing reports, making presentations, interpreting information, making recommendations
  • Maintain equipment by coordinating requirements with IT services departments, examine state-of-the-art technology, recommend upgrades and control installations
  • Oversee the development and implementation of social media initiatives

Qualités et compétences requises

Main deliverables :

  • Marketing automation : group trigger campaigns, service to Siscos, Selligent management, Dynamics links
  • Big Book creation & production
  • Translations for the group & process optimisation
  • Image bank
  • Deployment of all marketing deliverables towards siscos


Main KPI'S :
  • Program OPEX reduction
  • Trigger KPIs
  • New customers
  • Loyalty rate
  • Stakeholders NPS

Key Competencies
  • Performance analysis
  • Metrics focused mindset
  • Critical thinker and problem solver
  • Project Management
  • Leadership and ability to influence transversally
  • Business acumen
  • Communication skills
  • Relationship and networking skills

Language

English Fluent

Location 

Centre européen du Groupe à Gonesse

Only one position is open. This position is published simultaneously in French and English. Please send us your CV and cover letter in English as the recruiter is English speaking. Otherwise applications will not be considered.