Quality management
Rectify dysfunctions at the heart of your procurement processes

If implementing Savin'side® improvement plans ensure savings, dysfunctions can put a damper on these results. Identifying and eliminating the root causes of non-quality is essential to benefit from the potential of our methodology.

3 steps to improve our processes

Persistent problems in the procurement process can have multiple origins (data entry errors, obsolete data, etc.). In parallel with a strict quality plan at Group level, Manutan can also proceed on a case-by-case basis, following three key steps:

Diagnosis of claims

Diagnosis of claims:

In-depth study of claims and detection of potential causes

Implementation of an improvement plan

Implementation of an improvement plan:

Immediate and/or gradual corrective actions in the overall quality plan

Monitoring and control

Monitoring and control:

Drawing up of a report and definition of key indicators that will guide the improvement plan