Innovation is at the heart of our corporate strategy. We are constantly updating our tools and methods, with a focus on data and the user in mind. For example, we have installed the largest Autostore® in France in our warehouse to automate our logistics, and we have created our own method for optimising C-class purchases, called Savin'side®.
We have a number of structuring projects to optimise both our internal processes and the BtoB market: standardising our information system, rolling out electronic invoicing, automating product alternatives, and optimising the management of customer requests using Artificial Intelligence.
Sprint, design thinking, etc. enable our teams to put customers at the heart of projects, while boosting internal collaboration and speed of execution. In this way, we develop simple, fast and high value-added solutions to offer our customers the best shopping experience (stocks, delivery times and tracking in real time, online returns, mobile application, 3D visualisation, etc.).
The Moov'with Manutan programme, launched in 2021, aims to identify the BtoB products and services of tomorrow, in partnership with Moovjee. Each year, the Group offers three start-ups the opportunity to receive tailored support from business experts to develop their product or service offering.