Manutan
Our Stakeholders

Our ecosystem
integrated into our strategy

We are committed to the development of all stakeholders within and surrounding our company. That is why we measure our annual performance using six indicators. Four of these are dedicated to our ecosystem, alongside the two traditional financial indicators (turnover and operating profit).

Our key indicators

With Love Employee

With Love Employee
This indicator assesses the day-to-day experience of all our employees. We use an anonymous questionnaire to assess the implementation and roll-out of our shared culture.

With Love Supplier

With Love Supplier
This index measures the quality of the relationship we have with our suppliers. This gives us a clear picture of their satisfaction, enabling us to strengthen our partnerships on a win-win basis.

With Love Customer

With Love Customer
This quantifies our customers satisfaction, using the NPS (Net Promoter Score) method. This simple but powerful metric assesses the propensity of our customers to recommend our company to one of their colleagues.

With Love Planet

With Love Planet
This focuses on our environmental commitments. It is our benchmark measures our progress to reduce our of the carbon footprint covering scopes 1 and 2 at all our sites.
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