Manutan awarded the Silver Award in the “Ensuring quality of life at work” category at the “Grand Prix de la Good Économie”

At the first Grand Prix de la Good Économie presentation ceremony, which took place on Wednesday 20 October, Manutan, European leader in B2B e-commerce for companies and local authorities, was rewarded for one of its many CSR initiatives deployed to promote “Well-Working”.

For its “Feedback is a Gift” project, which is at the heart of priorities for medium-sized enterprises, Manutan received the Silver Award in the “Ensuring quality of life at work” category, recognising actions aimed at ensuring the safety and well-being at work of all.

The Grand Prix de la Good Économie aims to: 

• Value and recognise the sustainable and responsible transformation initiatives of companies and of their stakeholders;
• Contribute to the development of the “Good Économie” through the highlighting of social, societal and environmental innovations;
• Unite the ecosystem of actors that are committed and drivers of change, and to enrich the first Good Économie Observatory.

What is the 'Feedback is a Gift' project?

To meet the aim of employees' continuous improvement and daily development, in 2019, Manutan initiated an HR project surrounding the 360° permanent feedback culture.

This involved regularly gathering feedback from all the professional contacts with whom the employee works or speaks (internal and external), irrespective of the hierarchical link between them. 
The aim of this initiative: to improve and increase feedback, make it more regular and balanced, and to exchange it with as many contacts as possible.

This project is ambitious because it involves employees' behaviour and everyday practices and know-how, affecting how they communicate based on a supportive mindset.

This innovation is supported by an online platform: Flashbrand. This enables us to structure the practice, gather all the feedback on a single interface and archive it. The employee is in control of their feedback which is not visible to anyone else (neither their manager nor the HR departments) unless they decide to share it.

"Being rewarded for this initiative which began just over two years ago is a real sign of recognition for the Manutan group and all its employees. We are proud to have conducted this project, which is an integral part of our employees' development cycle and is at the heart of our HR policy! Today, each of them is making progress and growing through this tool and their feedback is very positive about the permanent improvement of their skills!", says Valérie Benoit, Manutan group Human Development Director, with enthusiasm.